What to Do If Your Water Bottle Has Turned Green?

Discovering that your water bottle has turned green can be concerning as it may indicate that you have contaminated water. In this product support blog, we’ll walk you through the steps to address this issue and ensure you have access to clean and safe drinking water. If you find that your water bottle has turned green while being on the cooler, follow these steps to resolve the problem.

Step 1: Check the Cooler’s Placement

The first thing to do when you notice your water bottle has turned green is to check the bottled water cooler’s location. Ensure that the cooler is not exposed to direct sunlight. Sunlight can promote algae growth and cause discoloration. If your cooler is in direct sunlight, it’s essential to relocate it to a shaded area to ensure clean drinking water.

Step 2: Examine the Water Bottle Date

Inspect the side of the bottle cap for the water’s expiration date. Water bottles have a shelf life, and drinking water past its expiration date can lead to unusual changes in taste, odour, or even colour. If the water has passed its date, it’s time to remove the expired water and replace it with a fresh bottle of pure water.

Step 3: Evaluate the Bottle’s Duration on the Cooler

Bottles of water should not remain on a cooler for more than six weeks. Extended exposure to the cooler’s environment can create conditions that contribute to discoloration and off-tastes. If your water bottle has been on the cooler for an extended period, it’s best to remove it and replace it with a new one.

Step 4: Ensure Suitable Storage Conditions

Check the surroundings where you store your water bottles. Ensure that they are kept away from direct sunlight, heat sources, and any odours that could potentially taint the water. Proper storage conditions are essential for maintaining the quality of the water.

If you’ve followed these steps and your water bottle still exhibits a greenish hue, it’s time to seek further assistance. Please complete our service request form on our website, and one of our water experts will be in touch to address the issue promptly. We are committed to providing you with the best water quality and ensuring your satisfaction.

Remember to maintain proper storage conditions, replace expired water, and avoid long term exposure on the cooler. If all else fails, our team of water experts are here to ensure you have clean and safe drinking water.